Customer Service

Shipping & Delivery 

Orders can be shipped anywhere in the world. APO/FPO shipping available. Email us for details. orders are shipped through Diversified Distributing, located in Des Moines, Iowa. Our contact phone number is 877-453-1638. shipments are sent via UPS Ground unless otherwise specified. UPS will not ship to a post office box. Therefore, you must supply a physical address for shipment. Our business hours are 8:00 am to 4:00 pm Central Standard Time Monday through Friday. We work very hard to get your product to you promptly. Most orders are shipped within two business days. All orders ship within 14 business days.

Returns & Replacements guarantees your satisfaction. The product you receive should arrive to you in great condition. If for some reason you are not satisfied, please call or email us. Returns are accepted 30 days from the date of purchase.

When returning a product, please include your name, address, and invoice number. If you are unable to locate your invoice, just give our customer service people a call at 877-453-1638. We'll work through it together.
Returns can be shipped to:
1055 SE 28th St.
Grimes, IA 50111
Upon receipt of this return, we will refund you the product price minus any shipping costs.

Please inspect the shipping container(s) upon delivery. If damage is evident please make note of the condition. Any claim for damaged or missing products must be made within five business days. Save the packaging, contact us, and we'll work through it together.

Payment, Pricing & Promotions

We accept American Express, Visa, Mastercard and Discover. 

Please "Like" us on Facebook for up to date promotions. Online promotion discounts are applied and distributed across all eligible items in your purchase. If you return a portion of your purchase a portion of the discount will be lost.
Still have questions? Contact Us